Macy's /  Help Center

Subscription Services

Macy's offers two type of Subscription service, Auto Replenish and Beauty Box. You MUST have a Macy's Account to participate in either program. Once enrolled in a Subscription services you will be able to manage it by signing into your account. Subscriptions must be managed from a computer. It cannot be accessed in the Macy's Mobile App.

  • From your computer "sign-in" to your account in the top right of macys.com.
  • From the drop-down select "Subscriptions"
  • You can also click on "My Account" from the drop-down, then scroll down to the "Subscriptions" section or you can select "Subscriptions" from the menu on the left.

1. Auto Replenish Subscription

Our Auto Replenish Subscription is a convenient way to get the items that you use on a regular basis. By selecting Auto Replenish when you purchase a product, you will receive your items automatically and as often as you choose. Need it once a month? Every other month? You pick the frequency and Macy’s will deliver your products on your set schedule. Auto Replenish orders will be delivered automatically until you cancel your subscription. You can cancel or change your subscription any time.

Every Auto Replenish order qualifies for Free Shipping! You save 5% off your second order & all future shipments!

Click here to learn more about our Auto Replenish program.


2. Beauty Box Subscription

When you sign up to be a part of our Beauty Box subscription program, you will receive five deluxe beauty samples, one bonus item, and other beauty-related products every month. Each month's Beauty Box contents are a surprise - the samples are chosen by our beauty experts and will represent the month's theme.

You will also receive an exclusive $5.00 (sometimes more) beauty coupon that can be used on your next online or in-store beauty item purchase. Plus, you will also get access to monthly online videos with professional how-to styling tips for applying your new Beauty Box products.

Macy's Beauty Box is $15.00 per month, plus an applicable sales tax, and shipping is free. You will be billed each month once your order ships, usually within the first two weeks of the month.


Click here to learn more about our Beauty Box program.